Thanks for shopping at GUZAL .

If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be :

1. unused and in the same condition that you received it.
2. Your item must be in the original packaging.
3. Your item needs to have the receipt or proof of purchase.

Steps to Return an item  :

• Ship it to this adress :

     GUZAL , 71 Shelton Street Covent Garden , LONDON , WC2H 9JQ , UNITED KINGDOM

     Using your chosen shipping career (DHL , UPS , USPS , FEDEEX ... )

     the customer is the one who covers the return shipping cost 

• Email us at : returns@guzal.store or Call us at :  +44 203 488 7190

    To get updated about the return status .

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item.

We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.